Shipping policy

Shipping Policy

Effective Date: July 31, 2026

Thank you for shopping with Mirrorly. We are committed to providing a smooth and reliable shopping experience by offering free worldwide shipping on every order. Please review the information below regarding order processing, shipping, delivery, and tracking.

1. Order Processing

Once your order has been placed, our team begins preparing it for shipment.

  • Processing Time: 1–3 business days
  • Orders are processed Monday through Friday, excluding public holidays.
  • During peak seasons or promotional events, processing times may be slightly extended.

You will receive an order confirmation email shortly after your purchase has been completed.

2. Shipping Destinations

Mirrorly proudly ships to customers worldwide.

We work with trusted international shipping partners to ensure your order arrives safely and efficiently.

3. Shipping Cost

Free Standard Shipping Worldwide

There are no minimum purchase requirements. Every order qualifies for free shipping.

4. Estimated Delivery Time

Estimated delivery time after shipment:

7–10 business days

Delivery times are estimates and may vary depending on:

  • Customs clearance
  • Local courier operations
  • Weather conditions
  • National holidays
  • Unexpected transportation delays

While we always aim to meet estimated delivery dates, they cannot be guaranteed.

5. Order Tracking

Once your package has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to become available depending on the carrier.

6. Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees required by their country's regulations.

These charges are determined by local customs authorities and are the responsibility of the customer.

7. Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

Mirrorly is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided during checkout.

If you notice an error, please contact us immediately. We will do our best to update the address before your order ships.

8. Lost, Delayed or Damaged Packages

If your shipment appears to be delayed, lost, or arrives damaged, please contact our customer support team as soon as possible.

We will work directly with the shipping carrier to investigate and help provide the best possible resolution.

9. Contact Us

For any shipping-related questions, please contact us:

Mirrorly

Website: Mirrorly.site

Email: support@Mirrorly.site

Phone: +1 (250) 656-9900

Business Address:

8869 Haro Park Terr
North Saanich, BC V8L 3Z3
Canada